MICROSOFT CRM · Requisitos de sistemas

Microsoft Dynamics CRM server system requirements

The following table shows the system requirements for Microsoft Dynamics CRM server.

Requirement

Minimum

Recommended

Computer/processor

Dual 1.8 GHz Pentium (Xeon P4)

Dual 1.8 GHz Pentium (Xeon P4) or better

Memory (RAM)

1 GB RAM

2 GB RAM or more

Hard disk

400 MB free hard-disk space

400 MB free hard-disk space

Network card

10/100 Mbps

Dual 10/100/1000 Mbps

Operating system

Microsoft Windows Server 2008, Standard, Enterprise, Datacenter, and Web Server editions

Microsoft Windows Server 2003, Standard, Enterprise, or Web editions (with SP2 or R2 or later)

Microsoft Windows Server 2003, Small Business R2 editions All with the latest service pack (SP)

Microsoft Windows Server 2008, Standard, Enterprise, Datacenter, and Web Server editions

Microsoft Windows Server 2003, Standard, Enterprise, or Web editions(with SP2 or R2 or later)

Microsoft Windows Server 2003, Small Business R2 editions All with the latest SP, or Windows Server 2008

Internet Information Services (IIS)

Version 6.0 (included with Windows Server 2003) or Version 7.0 (included with Windows Server 2008)

Version 6.0 or Version 7.0

Microsoft Data Access Components (MDAC)

Version 2.81 (included with Windows Server 2003) or later

Version 2.81 (included with Windows Server 2003) or later


Note: Microsoft Windows Server 2000 editions are not supported for installing and running this version of Microsoft Dynamics CRM server.

Additional software components required

The following table shows the additional software component requirements for Microsoft Dynamics CRM server:

Component

Notes

Indexing service

Installed and service started.

Microsoft ASP .NET

Must be registered. Does not have to be running


The computer that is running Microsoft Dynamics CRM server must also have access to computers in the same Active Directory service domain that are running.
  • Microsoft SQL Server 2005.
  • Microsoft Exchange Server 2003 with the latest SP.

Dynamics CRM Web software requirements

Microsoft CRM Server is accessed through a client. This client is either Microsoft Internet Explorer or Microsoft Office Outlook.

Dynamics CRM Web client

The following operating systems and Internet Web browser versions are required:
  • Microsoft Windows XP SP2 or Windows Vista
  • Microsoft Internet Explorer 6 with SP1 or Internet Explorer 7

Microsoft Dynamics CRM for Microsoft Office Outlook software requirements

The Microsoft Dynamics CRM for Microsoft Office Outlook clients work the way you do by providing a seamless combination of Microsoft Dynamics CRM features in the familiar Office Outlook environment. This section lists software requirements for Microsoft Dynamics CRM for Office Outlook and Microsoft Dynamics CRM for Office Outlook with Offline Access. Any one of the following operating systems is required.
  • Windows Vista
  • Microsoft Windows XP Professional SP2
  • Microsoft Windows XP Tablet PC Edition SP2
  • Microsoft Windows XP Professional x64 Edition
Note:
  • Microsoft Windows XP Media Center Edition is not supported for installing and running Microsoft Dynamics CRM for Office Outlook.
  • Because Microsoft Dynamics CRM for Office Outlook clients are 32-bit applications, they must run in the "Windows on Windows" (WOW) system, when the application runs on a Windows XP Professional x64 Edition or a Windows Vista edition that is running on an x64 computer

Microsoft Dynamics CRM for Outlook software component prerequisites

The following components must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook setup:
  • Internet Explorer 6 with SP1, or Internet Explorer .
  • Microsoft Office 2003 with SP3 or the 2007 Microsoft Office system with SP1 system
  • Windows Installer (MSI) 3.1
  • Indexing Service (must be installed and running)

Microsoft Dynamics CRM and Exchange E-Mail Router requirements

Micr osoft Dynamics CRM E-mail Router setup consists of two main components: the E-mail Router component and the Rule Deployment Manager component.: The E-mail Router component installs the E-mail Router service and E-mail Router Configuration Manager. The E-mail Router Configuration Manager is used to configure the E-mail Router. The Rule Deployment Manager component deploys the rules that enable received e-mail messages to be tracked.: Any one of the following operating systems is required to install and run the E-mail Router or Rule Deployment Manager:
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2003 (all editions)
  • Windows Vista
  • Microsoft Windows XP Professional SP2
  • Microsoft Windows XP Tablet PC Edition SP2
  • Microsoft Windows XP Professional x64 Edition

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